Will my current POS comply with VeriFactu?
If it's an up-to-date Sysme, Glop, BDP Net, Factory POS, ETPOS or STEL Order, yes. If it's another program, we check whether the manufacturer has released a VeriFactu-ready version; if not, we tell you in good time and migrate your products and customers to one that complies. You'll find the details on the VeriFactu page.
When does VeriFactu become mandatory?
On 5 October 2026 Hacienda announced that VeriFactu will be postponed to October 2028, to coincide with mandatory e-invoicing for small businesses and the self-employed. The change is pending publication in the BOE (the official gazette); until then, the rule in force keeps 1 January 2027 for companies and 1 July 2027 for autónomos (self-employed). The technical requirements don't change: updating the software, configuring IGIC and testing can all be done now, without a rush.
Can I keep writing receipts by hand if there's a power cut?
You can, but they then have to be entered into the system. The usual solution is a UPS that keeps the POS and the printer running for one or two hours.
How long does a POS installation take?
Half a day if the premises are ready. We load your menu or products before we arrive, and the morning is spent installing, testing printers and training your staff.
Do you train my staff?
Yes, on the day of the installation, and we come back if your team changes. With Premium plans and above, training for new employees is included.
What's the difference between Sysme and Glop?
Glop is designed for hospitality: tables, handhelds, kitchen. Sysme is stronger in retail: stock, scales, barcodes. Both comply with VeriFactu and we know both inside out. If you also sell a lot for delivery, Last.app brings the dining room and the delivery platforms into the same POS.
Do you charge a call-out fee?
In Adeje, €10. In Arona, San Miguel de Abona, Granadilla, Guía de Isora and Santiago del Teide, €20. Elsewhere on the island, €40 (prices include IGIC). With Premium plans and above, the included visits carry no call-out fee.
Do you work with chains or only with small businesses?
Both. Most of our customers have one or two premises, but we also roll out POS systems in chains, franchises and hotels with several points of sale, with centralised management and priority support. The quote is tailored to the number of sites and terminals.
Can you link the card terminal to the POS?
Yes. We work with Dojo, Paytef and Glop Pay (the last one only with Glop). We first check that your software and version support the chosen gateway and, when we install it, we run real test payments. Each provider sets its own fees, and we give them to you in writing in the quote.
Do you sell just the hardware, without software?
Yes. We build custom setups: screen, printer, cash drawer, scales, scanner or handheld separately. If you already have the software, we install it on the new equipment and migrate your data.
How do I get a quote and how long does it take?
Fill in the form below or send us a WhatsApp with two or three photos of your premises or home and what you'd like to cover. With that we can give you a rough idea the same day; the firm quote, with equipment, labour and IGIC, comes after a 20-minute visit, free of charge in the south of the island.