Illustration of an alarm: control panel, detector, keypad and siren
ALARMS · WITH OR WITHOUT FEES

Your alarm, your way: owned outright, monitored or on a monthly plan.

We install Grade 2 alarms from Ajax, Dahua, Hikvision and Vesta for homes, businesses, residents' communities and large projects: wireless or wired, with alerts to your phone within seconds and integrated with your cameras. You choose how to have it: bought outright with no fees, linked to an alarm receiving centre (ARC, known in Spain as CRA) that alerts the police, or on a monthly plan. We explain everything in a tailored quote.

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Multi-brand Ajax, Dahua, Hikvision and VestaWith or without fees purchase, ARC or monthly planARC Tecalsa and 3D SeguridadGrade 2 wireless or wiredIntegrated with your cameras

Alarm brands we install

AjaxDahuaHikvisionVESTAOptexAjaxDahuaHikvisionVESTAOptexAjaxDahuaHikvisionVESTAOptexAjaxDahuaHikvisionVESTAOptexAjaxDahuaHikvisionVESTAOptexAjaxDahuaHikvisionVESTAOptex
HOW YOU WANT IT

Three ways to have an alarm. We explain each one without pushing you towards any.

The same Grade 2 installation works for all three. What changes is who receives the alert and how you pay. In your tailored quote we put the figures for each option side by side.

OWNED · SELF-MONITORED

You pay for the equipment once and the alert comes to you

The system is yours from day one. When it goes off, the app sends an alert with a photo to you and whoever you choose, and you decide what to do. No monthly bills, no minimum term.

  • No monthly fee
  • Photo alert to your phone within seconds
  • If you move, it comes with you
  • Switch to ARC monitoring whenever you like, with no new equipment
Illustration of an alarm control panel, a crossed-out calendar (no fees) and a phone receiving a photo alert
OWNED · MONITORED 24/7

The equipment is yours and a monitoring centre watches over it for you

You buy the alarm and we connect it to an alarm receiving centre (ARC) through an authorised security company, as required by Spain's Private Security Act: we work with the Tecalsa and 3D Seguridad monitoring centres. The centre receives every activation, verifies it using the detectors' photos, your cameras or several sensors and, if it's real, alerts the police and you. The equipment remains yours: you only pay for the monitoring service.

  • Every alarm verified, 24 hours a day
  • Police and your contacts alerted in case of intrusion
  • Grade 2, as required by regulations for monitored alarms
  • Equipment you own: you only pay for the service
Illustration of an alarm panel connected to a monitoring centre with a headset, staffed 24 hours, sending an alert to a phone
NO UPFRONT COST

Get protected without paying for the equipment all at once

If you'd rather not make the upfront investment, you can have it on a monthly plan. Before you sign, we explain in writing how long it lasts, what it includes and what happens when it ends.

  • No payment for the equipment upfront
  • A fixed monthly fee
  • ARC monitoring available
  • Term and conditions in writing
Illustration of a signed contract, a calendar showing the monthly fee and an alarm control panel
WHAT DOESN'T CHANGE

Whichever brand you choose, the alarm does this

Illustration of the alarm connected to a monitoring centre that alerts the police
With or without fees
FLEXIBLE

Start with no fee and add monitoring whenever you like

The same equipment works self-monitored, linked to an ARC or on a monthly plan. Changing option doesn't mean changing the installation.

See the three options
Illustration of a detector with a camera sending photos to a phone
ALERTS

It alerts you, within seconds, with a photo

Detectors with built-in cameras send a burst of photos to your phone when triggered. You decide whether to call the police, a neighbour, or whether it's just the cat.

See detectors
Illustration of wireless detectors with no cables or building work
INSTALLATION

One morning, no cables, no building work

Wireless sensors are stuck or screwed in place and talk to the control panel over encrypted radio. Batteries last for years; the app tells you when one needs changing. Where there's already wiring, we make use of it.

Book an installation
WHICH BRAND

Four alarm brands. We choose with you based on the site and what you already have.

We're not tied to any one manufacturer. All four are Grade 2, connect to a monitoring centre and are controlled from your phone; what changes is the design, the range of detectors and which cameras they work best with.

WIRELESS · DESIGN AND APP

Beautifully made wireless system, with its own cameras and recorder

A very wide range of wireless detectors, a simple app and photo-verifying detectors. It has its own cameras and recorders in the same app, plus a wired range for large projects.

  • Photo detectors for verification
  • The brand's cameras and recorder in the same app
  • Reuses old wired detectors
  • Grade 2 and Grade 3 ranges
Illustration of an Ajax control panel wirelessly linked to a detector, a keypad, a camera and a phone
ALARM AND CAMERAS IN ONE APP

If your cameras are Dahua, the alarm goes in the same app

Dahua's wireless alarm is controlled from the same app as its cameras and recorders: when a detector is triggered you see the video from that area without switching apps.

  • One app for alarm and cameras
  • Video linked to every activation
  • Detectors with cameras
  • Connection to a monitoring centre
Illustration of the alarm panel and a camera: when a detector is triggered, the phone shows the image
WIRELESS OR HYBRID

Alarm, cameras and video intercom from the same manufacturer

Wireless and hybrid (radio and wired) panels that share an app with Hikvision cameras, recorders and video intercoms. A good option when there's already an installation from the brand.

  • One app for the whole system
  • Hybrid panels: radio and wired sensors
  • Detectors with cameras
  • Connection to a monitoring centre
Illustration of an alarm, a camera and a video intercom in the same app
BUILT FOR MONITORING CENTRES

Professional alarm with video verification and home automation

Wireless and hybrid panels widely used by monitoring centres, with camera detectors to verify every activation and home automation features in the same system.

  • Video verification for the ARC
  • Wireless and hybrid panels
  • Home automation in the same app
  • Grade 2
ALARM + CAMERAS

Your alarm and cameras, working together

An alarm tells you something has happened; cameras tell you what. We install them so they work together: when a detector is triggered you see that area's camera on your phone, and if the alarm is linked to a monitoring centre, the ARC uses those images to verify and alert the police sooner. If you already have Dahua, Hikvision or Uniview cameras, we choose the alarm that integrates best with them.

  • One app to arm, view the cameras and receive alerts
  • Video from the area, linked to every alarm activation
  • Video verification for the monitoring centre (Tecalsa or 3D Seguridad)
  • The camera keeps watch too: if someone crosses a virtual line, it triggers the siren or an alert
  • We reuse the cameras you already have when they're compatible
Illustration of a house where a detector is triggered and the camera sends the video to a phone
THE APP

Your alarm, on your phone

Every alarm we install is controlled from an app: arm and disarm with one tap, get every alert instantly and see who came in and when. We set it up on your phone and on those of whoever you choose, each with their own permissions.

  • Full event log: who armed, who disarmed and when
  • Instant alerts by notification, SMS or call, depending on the system
  • Real-time status of every detector and its battery
  • Partial arming, by zone and by schedule
  • Cameras and alarm on the same screen
Illustration of the alarm app on a phone: arming button and alerts
WHO IT'S FOR

Home, business, residents' community or large project: the system changes, the idea doesn't

FLAT OR VILLA

It alerts you, and the monitoring centre only if you want

Control panel, two motion detectors with cameras, an opening detector on the front door and a siren. Night mode so you can sleep with the windows protected and the living room free to move around.

  • Partial night mode
  • Pet-immune
  • Photo alert to your phone
  • Add outdoor cameras whenever you like
Illustration of a home with a detector and siren sending an alert to the owner's phone
SHOP, BAR, OFFICE

Each employee with their own key fob, and you seeing who armed it and when

Detectors in the shop floor and storeroom, an opening detector on the shutter, a panic button under the counter. The app keeps a history of arming and disarming by person.

  • Log by employee
  • Silent panic button
  • Automatic arming schedules
  • Optional monitoring centre connection
Illustration of employee key fobs and the log of who armed the alarm
GARAGES AND COMMUNAL AREAS

Storerooms, garage and pool, with access for the community president and the property manager

Outdoor motion detectors in communal areas, opening detectors on storerooms and a siren in the garage. Combines with the community's cameras.

  • Sensor groups by zone
  • Users with limited permissions
  • Camera integration
  • Annual maintenance
Illustration of storerooms with detectors and alerts to a phone
HOTELS, WAREHOUSES, BUILDING SITES, RESIDENTIAL ESTATES

Hundreds of detectors in a single system, linked to a monitoring centre

For large sites we combine wireless and wired alarms, outdoor perimeter protection and cameras with verification, all linked to a monitoring centre. Project design, phased installation and a maintenance contract.

  • Multiple control panels and repeaters in one system
  • Outdoor perimeter and camera detectors
  • ARC connection and protocols by zone
  • Maintenance with scheduled inspections
Illustration of a large site with buildings, a monitored perimeter, many detectors and a connection to a monitoring centre
BUY VS MONTHLY PLAN

What changes between buying your alarm and paying monthly

Both options are good; it depends on whether you'd rather invest once or spread the cost. This is what's worth comparing.

Alarm you buy (with or without ARC)Alarm on a monthly plan
EquipmentYours from day oneIncluded in the fee for the length of the contract
PaymentA one-off investment; with ARC, just the monitoring serviceNo upfront cost, a fee every month
Who receives the alertYou, with a photo, and the ARC if you sign upThe monitoring centre and you
If you moveYou take it with you and we reinstall itDepends on the contract terms
FaultsShop in Adeje, spare parts in stockThe same: same shop, same spare parts

Questions about alarms

Does the alarm alert the police?

If you connect it to an alarm receiving centre (ARC), yes. In Spain the police only respond to verified alarms: with images, audio or several detectors triggered in a row. The monitoring centre carries out that check, and camera detectors and integrated cameras do it in seconds. If it's self-monitored, with no fee, the alert goes to you and whoever you set up. You can start without a monitoring centre and connect it later without changing the equipment.

Which monitoring centre do you work with?

We connect alarms to the Tecalsa and 3D Seguridad monitoring centres, both authorised security companies. We install and maintain the equipment; the centre receives activations 24 hours a day, verifies them and alerts the police and your contacts. Your quote details the monitoring service from each one.

Which alarm brand is right for me?

It depends on the site and what you already have. If you have Dahua or Hikvision cameras, their alarm goes in the same app as the cameras. Ajax stands out for wireless installations thanks to its range of detectors, and it has its own cameras. Vesta is very common when the priority is monitoring centre connection with video verification. During the visit we'll recommend one and explain why.

Can the alarm be integrated with my cameras?

Yes, and we recommend it. With an alarm and cameras from the same manufacturer you see everything in one app and every activation comes with its video. If they're different brands, in most cases they can still be linked, or the monitoring centre accesses the cameras to verify. We check this before quoting.

What suits me best: buying it, connecting it to an ARC or paying a monthly fee?

It depends on what you're protecting. In a lived-in home many families prefer buying with no fee and alerts to their phone. For a business, a second home or if your insurer requires it, ARC monitoring gives you 24-hour surveillance. The monthly plan suits you if you don't want the upfront outlay. Your tailored quote sets out all three options with figures.

If I don't pay a fee, who checks that the alarm is working?

The app shows you the status of every detector, the battery and the connection at all times, and alerts you if anything fails. If you'd rather not worry about it, you can book an annual service with us including battery replacement and updates, with no minimum term. Alarms linked to a monitoring centre also need the periodic inspection required by regulations, which is scheduled with the security company.

What happens if the power or internet is cut?

The control panel has a backup battery lasting several hours and a SIM card. If the internet or power is cut, it keeps watching and keeps sending alerts over the mobile network.

Does it work for a second home, or if I spend months off the island?

That's where it makes the most sense. From the app you can check the status of your home from any country, receive photos if it goes off and give temporary access to your cleaner or whoever checks on the property. If the house stands empty for long periods, we recommend connecting it to a monitoring centre and adding flood and smoke sensors.

What if I have a dog or cat?

There are pet-immune motion detectors that ignore dogs and cats when installed at the right height. We test it during the visit with your pet there.

How long do the batteries last?

Several years, depending on the sensor and the brand. The app warns you well before they run out and the batteries are standard; you can change them yourself or drop by the shop.

Does it work for premises with a metal shutter?

Yes. We fit an opening detector on the shutter and a motion detector inside. The radio signal passes through normal walls; in large warehouses we add a repeater.

I have an old wired alarm. Can I reuse it?

Almost always. With an integration module (such as Ajax's MultiTransmitter) or a hybrid panel from Hikvision or Vesta, we connect your working wired detectors to a new control panel: you replace the old panel and gain the app, phone alerts and the option to add wireless sensors. We explain it in our guide on the MultiTransmitter.

Is it a Grade 2 alarm?

Yes. The Ajax, Dahua, Hikvision and Vesta ranges we install are certified Grade 2 under standard EN 50131, the grade Spanish regulations (Orden INT/316/2011) require for connecting homes and most businesses to a monitoring centre. There are also Grade 3 solutions for higher-risk sites.

Can a wireless alarm be jammed?

A pocket jammer can block the signal within a few metres, but professional alarms monitor the radio channel constantly: if they detect interference they report it as a sabotage attempt, and the control panel has several routes to the internet (cable, Wi-Fi and SIM). Our guide on jammers explains in detail how Ajax responds.

How do I get a quote and how long does it take?

Fill in the form below or message us on WhatsApp with two or three photos of your premises or home and what you'd like to cover. With that we can give you a rough idea the same day; the final quote, including equipment, labour and IGIC (the Canary Islands sales tax), comes after a 20-minute visit, free of charge in the south of the island.

What about false alarms if it's linked to a monitoring centre?

Regulations penalise repeated false alarms: if they build up, the police may stop responding to alerts from that system for a while. That's why we take care over where detectors are placed, use pet-immune and camera detectors for verification, and show every user how to arm and disarm properly.

Tell us what you need. We'll prepare a quote tailored to you.

Every quote is personalised: for a shop, a home, a chain of venues or a large project. We come and take a look, propose only what you need and put it in writing, with no obligation. If you prefer, drop by our shop in Adeje.

Personalised, no-obligation quote. We reply during shop hours, Monday to Friday.

922 71 73 90 608 99 15 38 info@okcomputertenerife.com C/ Agustín Millares 6B · 38678 Armeñime, Adeje · Tenerife
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